| Doing Business With Bosch Automotive Service Solutions LLC OTC |
Special service tools are easy
to purchase and are available to the general public by simply contacting Bosch Automotive Service Solutions LLC
OTC by phone, fax or mail.
| Phone |
1-800-520-2584
Business Hours:
8:00 am - 8:00 pm EST
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| Fax
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1-586-578-7375
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| Mail
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| Bosch Automotive Service Solutions LLC, OTC
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| 15000 N Haggerty Road
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| Plymouth, MI 48170
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Pricing |
Bosch Automotive Service Solutions reserves the right to changes prices to current price at time of shipment.
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F.O.B. Shipping Point |
All tool shipments will be made
F.O.B. Owatonna, Minnesota. Shipment will be made by the method you specify.
Normal methods include United Parcel Service, Parcel Post or UPS Air.
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Taxes |
United States
State and local sales and/or use tax will be added to order if applicable.
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| Service Parts
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| All Bosch Automotive Service Solutions LLC OTC products are serviceable
and replacement items are available. To order or obtain price information on
unidentified parts, please describe the required part as thoroughly as possible
using whatever tool numbers are available.
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Returned/Repaired Goods Policy
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Returns may be made upon request and a
credit issued if product is in saleable condition.
1. All returns must be received within 30 days of invoice date to avoid a
restocking fee.
2. Any return received after 30 days of the invoice date is subject to a 20%
restocking fee.
3. Returns will not be credited after 90 days of invoice date.
4. All goods returned to Bosch Automotive Service Solutions LLC OTC for any reason must be shipped PREPAID.
5. Please make all claims for SHORTAGES and DAMAGES within ten (10) days from
receipt of shipment. CLAIMS after this period may not be honored.
6. Return/Repair processing requires two (2) copies of the original invoice
and/or pack slip. One (1) on the outside of the package and one (1) with the
product inside.
7. Drop shipped items should be returned directly to the manufacturer. Please
call our Customer Service Department for instructions on how to return drop
shipped items. (1-800-328-6657)
8. Send returns/repairs to:
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Product Repair and Replacements
U.S. and Canadian Customers
Bosch Automotive Service
Solutions Service Repair
755 Eisenhower Dr.
Owatonna, MN 55060
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Returns with Return Goods
Authorization (RGA)
U.S. and Canadian Customers
Bosch Automotive Service Solutions
Reverse Logistics
1383 N. Weber Road
Romeoville, IL 60446
RGA#:your authorized number#
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